Enterprise IT Administration & Consulting
Transform Your Business with OCC Service Incorporated
OCC delivers enterprise-grade IT administration, network management, and strategic consulting for organizations seeking reliability, security, and innovation. Our certified experts empower your business with scalable solutions, proactive support, and measurable results.
Comprehensive IT Administration Services
- IT Staff Management & Outsourcing
- Advanced Network Architecture & Security
- Cloud Solutions & Hybrid Infrastructure
- Business Continuity & Disaster Recovery
- Compliance & Regulatory Consulting (HIPAA, PCI, SOC2)
- Server & Virtualization Management (Windows, Linux, Mac)
- Proactive Monitoring & Remote Support
- Data Protection & Backup Solutions
- Wireless & Mobile Workforce Enablement
- Technology Roadmapping & Strategic Planning
Specialized Support & Solutions
- Microsoft 365 & Exchange Administration
- Fortinet, Cisco, SonicWall, Juniper
- Virtualization: VMware, Hyper-V, Proxmox
- Linux & Open Source Integration
- Advanced Printing & Device Management
- Domain & Identity Management (Active Directory, Azure AD)
- Security Auditing & Penetration Testing
Our Expert Team
OCC’s network administration staff bring decades of experience and advanced certifications. We work within your existing environment to ensure security, performance, and reliability. Our professionals are personable, responsive, and dedicated to your success.
Why Choose OCC?
- Enterprise-level expertise at a fraction of the cost
- Proactive, friendly, and professional support
- Flexible service packages for every business size
- Transparent pricing, no long-term contracts required
Tiered Support Structure
| Tier I | Tier II | Tier III |
|---|---|---|
| Desktop Support | Exchange & Email Support | Enterprise IT Management |
| Virus & Malware Removal | SQL Server Management | Security Auditing & Compliance |
| Printer & Device Support | Domain & Directory Services | IT Staff Training & Management |
| Client Care Specialist | Linux & Open Source Support | Long-term Technology Planning |
| Microsoft Certified Professional | Fortinet, Cisco & Firewall Support | Resource & Cost Optimization |
Flexible Service Packages
Pay As You Go
On-demand service billed hourly. Remote monitoring available for a monthly fee.
Real-Time Network Monitoring (RNM)
OCC’s RNM provides active monitoring and health checks for your IT infrastructure, addressing issues before they impact your business. RNM is available as a standalone service or included in our retainer packages.
Client Ticket Monitoring (CTM)
Our CTM system gives you 24/7 access to service requests, infrastructure documentation, and real-time updates. Clients can generate and track tickets, ensuring transparency and accountability.
Monthly Full Service Package
Comprehensive IT management at a single monthly price. Includes RNM, CTM, remote, telephone, and onsite support. No long-term contracts. Contact us for a custom quote.